Supplier Registration Process:
Many questions regarding the requirements and process for becoming an approved Elbit Systems of America® supplier may be answered through a review of the information on this website.
- The first step to supplier registration is to complete a Supplier Questionnaire and fax or email it to the contact person noted on the form. Should a supplier desire to do business with multiple Elbit Systems of America® locations, a questionnaire should be completed and submitted to each location.
- Suppliers are evaluated on the information recorded on the Supplier Questionnaire therefore it is imperative to complete the questionnaire in its entirety. Applicable business certificates, quality manual index, and NADCAP certification must be attached as applicable.
- If the supplier meets the requirements for doing business with Elbit Systems of America® and a need exists for the offered product or service, the supplier will be contacted and given information regarding the next steps in the approval process. If there is no need for the offered product or service, the questionnaire will be kept on file for future reference.
- A Supplier Corrective Action Request (SCAR) may be issued to address deficiencies in the questionnaire. The approval process may be delayed until the implementation verification is completed.
- Some locations require a quality systems audit of the prospective supplier's business practices, processes, and services before granting approval. The supplier will be notified if this is required. Printed circuit assembly suppliers and mechanical suppliers may receive a manufacturing capability audit performed by a subject matter expert prior to scheduling a quality system audit.
- An on-site audit may not be required for suppliers with a current AS9100 and/or ISO 9001 certification from an ANAB approved audit firm, but may be conducted at the discretion of supplier quality engineering (SQE.)
- Upon completion of the supplier approval process, a letter of approval may be sent to the supplier. The supplier will also be notified of the type and level of approval granted.
Supplier Performance Measurement Process:
- Supplier performance is measured by the quality and on-time delivery of the requested products and services.
- Suppliers are given quality and delivery ratings based on their performance. Each location has a specific rating system. For example, the following rating system is used at our Fort Worth, Texas location:
| Percentage | Rating | Description |
| Quality | 99% or greater | Green | Supplier meets or exceeds all standards. |
| | Less than 98% | Yellow | Supplier products and/or services need improvement. |
| | Less than 96% | Red | Not acceptable. Deferred status possible. |
| Delivery | 98% or greater | Acceptable | |
| Less than 98% | Unacceptable | |
- Quality may be rated according to conformance to the following:
- Industry quality system standards
- Specific quality system requirements as outlined in our Quality Codes and Clauses document
- Purchase order/drawing requirements
For instance, the quality of products is rated on the basis of the comparison of total piece parts received by Elbit Systems of America® to the piece parts accepted based on the above standards and requirements. The more parts accepted by Elbit Systems of America® the higher quality rating the supplier receives.
- Suppliers of products and services are rated on the basis of delivery of the suppliers promised date against the actual delivery date. Each location has specific on-time delivery standards. For example, at one location product or services received within the time period of five days early to zero days late are considered on time. Deviation from these standards could result in the supplier receiving a lower delivery rating.
- A trend of poor performance may result in a request for corrective action and may come in the following forms:
- The issuance of a Supplier Corrective Action Request (SCAR) form which is used to correct deficiencies in non-conforming products and services
- A teleconference with the supplier
- An on-site meeting utilizing cross functional teams
- Suppliers are encouraged to maintain the highest level of quality and delivery standards. Consistent substandard quality or delivery performance is deemed unacceptable and could result in removal of the Elbit Systems of America® Approved Supplier List.